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Introduction About the database Background Definitions Need for reliable measurements Difficulties of measurement What analysis can show Overview of findings HIGHLIGHTS Methodology Elements of Reliability Accuracy Replicability Verifiability Value as indicator FINDINGS: Wages Working Hours Child Labor Involuntary Labor Freedom of Association and Collective Bargaining Abuse and Harassment Non-Discrimination Health and Safety Cross-cutting Measurements Monitoring Education about rights Grievance procedures Other About this report
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Yardsticks
for Workers Rights: Introduction The right to freedom from forced
labor is firmly established in international human rights law. Core
conventions of the International Labor Organization dating back to 1930
require the abolition of forced or compulsory labor, which the conventions
define as work "exacted.under the menace of any penalty and for which
the [worker] has not offered himself voluntarily."
[1]
The 1948 Universal Declaration of Human Rights
provides that "everyone has the right . . . to free choice of employment
. . . ."
[2]
Codes of conduct often specifically identify
prison labor, indentured labor, and bonded labor as among the forms
of forced labor that are prohibited.
[3]
Debt-bonded labor in various forms
is a particularly pervasive problem, especially for migrant workers
who bond themselves - often to middlemen - as their only means of reaching
distant jobs.As with overtime work hours, the question of
voluntariness looms large in trying to measure whether involuntary labor
is taking place.Recorded cases
of slave-like working conditions under debt bondage are common and include
practices such as beatings and food deprivation, confiscating passports
and return plane tickets, and imposing exorbitant additional debts on
arrival that were not part of the original agreement, in addition to
forcing work with no pay.
[4]
Such cases occasionally reach law courts that can force
corrective action.
[5]
Although voluntariness is difficult
to pin down directly withunits
of measurement, current measurement practice in this area is capable
of producing some unusually reliable indicators for whether involuntary
labor, at least in its starker forms, is occurring in a particular workplace.
The term "involuntary labor" covers
a wide spectrum of situations, from outright slavery to debt bondage
to a fear that overtime work cannot be safely declined. Units of measurement
need to cover the full spectrum. Some forms of involuntary labor can
be established primarily with objective evidence, while others require
the measurement of subjective states of mind. The simplest defining question for
involuntary labor is: can the worker quit working when he or she wants
to? A constraint like physical confinement of workers, or holding a
worker's legal documents hostage, is relatively straightforward to measure.
But economic constraints, though just as powerful, are harder to gauge
for involuntariness. Where does the normal economic pressure any worker
feels to get and keep a job, shade into abusive economic pressure to
deprive the worker of his or her freedom?The more economically desperate the worker,
and the fewer employment alternatives he or she has, the harder these
factors are to separate. One subset of involuntary labor
is coerced overtime, which is also treated in Working Hours.The simple defining
question in that case is not whether the worker can quit her job, but
whether she can limit her job to its proper hourly boundaries. In terms of current measurement
practice, this area of workers' rights (along with Abuse and Harassment) shows the smallest number of measurements, as
well as the fewest that go beyond the yes/no form.But unlike the area of Abuse and Harassment, existing measurement
units in the area of involuntary labor provide the basis for some very
useful indicators of compliance with or violation of code standards. Debt bondage and physical restrictions
on freedom of movement are the best-measured indicators of involuntary
labor in current measurement practice. Debt
bondage. Because debt to the employer usually leaves a
paper trail, debts of the size that in practice amount to debt bondage
are relatively easy to measure, as are the bookkeeping practices and
employer policies that encourage or discourage it. Yes/no questions
about such practices and policies are more useful than in other contexts,
because the answers can be checked in an audit of financial records
when workers identify debt bondage as a problem. The incentive to create
false records is also less in this context than in the context of wages
(see Wages), since to hide debt bondage through
falsified records, the false record would have to be in the worker's
favor (i.e., a record created by the employer showing that no debt from
the worker to the employer was owed).Debt bondage to middlemen is harder to trace, but even middlemen
tend to rely on repayment directly from the employer, which the employer's
books can be audited for. Step one in auditing pay records
for debt bondage is to determine if deductions are being made from wages
in order to repay recruitment fees.
[6]
A strong anti-bondage indicator exists if the
employer itself pays recruitment fees
[7]
or reimburses the employee for them,
[8]
either way keeping a potential debt burden for recruitment
fees from falling on the employee. Short of an employer-pays rule,
honest fiduciary bookkeeping on behalf of the employee is a next-best
alternative.Useful units of measurement for honest bookkeeping
in this area include keeping itemized statements from employment brokers,
[9]
disclosing the identity of all brokers used by the employer,
[10]
and barring any employment contracts with third parties.
[11]
Making sure that brokers are informed of code
provisions, and of the employer's obligation to comply with them, is
also a useful (if only partial) deterrent for both brokers and their
employer clients.
[12]
Not specific to recruitment fees,
but a practice that strongly indicates a risk of debt bondage, is the
requiring of a salary deposit
[13]
(e.g., of a month's wages
[14]
) that the employer holds during the period of employment.
Although the deposit is supposed to be returned when employment is completed,
the employer's control of the deposited funds can make it difficult
for employees to leave when there is temporarily no work.
[15]
An employer using control of the deposit to inhibit departure
or resignation
[16]
is a clear indicator of an involuntary-labor practice. Physical
constraints.Whether workers are free to leave the workplace
[18]
or are locked in, for example until production quotas are
met,
[19]
is a basic indicator of involuntariness that is relatively
easy to observe or learn about through questions to workers themselves
[20]
or local observers.
[21]
More complex questions arise in the context of security
guards, who may be just as powerful a constraint on workers' freedom
of movement as a locked gate but whose intimidation effect may be harder
to gauge.
[22]
Checking for the presence of security guards
[23]
and the existence of clear contractual restrictions on them
[24]
are preliminary if not definitive units of measurement. Constraints on workers' freedom
in non-work hours are as important as constraints in the workplace itself.
The common practice of the employer holding the employee's identity
papers, or other documents needed for off-site movement, is an important
indicator of involuntariness both in the workplace and during off hours.
[25]
Employers that claim to need the documents can
keep copies rather than originals,
[26]
and employers claiming to be safekeeping the documents on
workers' behalf can be checked for how easily workers can get their
documents on demand.
[27]
The other focus of attention for
off-hours constraints is dormitory housing. Security personnel can have
the same inhibiting effect in dormitories as in the workplace,
[28]
and visitor policy
[29]
and practice
[30]
can be also be checked. So can residents' access to telephones
in dormitory housing.
[31]
Migrants often face constraints
in the workplace that non-migrant workers do not. Not only are they
more likely to have difficulty with travel documents and dormitory restrictions,
as well as language and cultural obstacles with co-workers and managers,
but they face an ever-present threat, implicit and often explicit, that
they will lose their status as legal migrants and be deported if they
complain about any mistreatment (in the process, probably forfeiting
any outstanding pay that is due to them). Comparing migrant and non-migrant
worker conditions
[32]
in the workplace is a good preliminary indicator for migrant-specific
problems of involuntariness, although not enough by itself to establish
violations. Prison
Labor.Although the use of prison labor in factories
is perhaps the most blatant form of involuntary labor practice, it is
very poorly measured in current practice, with only the most general
of queries to monitors
[33]
or local NGOs
[34]
and local unions,
[35]
usually in a form that requires the monitor
to decide what "prison labor" and "forced labor" mean without any meaningful
guidance.
[36]
Workers themselves are only vaguely consulted with no specific
focus on prisoners,
[37]
even though non-prison workers would almost certainly know
if there were prisoners working in the same factory and would have an
incentive to reveal them. The lack of focus on prison labor
is illustrated not only by the lack of careful units of measurement,
but also by an attempt to displace responsibility by relying on whether
the buyer company has already checked for it
[38]
- a far cry from the prevailing approach to other forms
of involuntary labor (see Strengths above)
or to other important workers' rights issues.Prison labor may not be as prevalent as debt bonded labor in
the factories in question, but it is a serious enough abuse to warrant
equally reliable measurement. Measuring whether a factory uses unpaid
workers - or workers paid only through a third party - is not significantly
harder than measuring other forms of involuntary labor (compare Strengths above) or other forms of wage cheating (see Wages),
and would be likely to reveal any prison labor or slave labor that exists. There is also little focus in current
measurement practice on migrant workers, even though problems of involuntariness
are likely to show up most severely and blatantly among migrants. Measurement
units that address confinement to dormitories, withholding of travel
documents, and bonded debt do not distinguish migrants from other workers,
or try to identify differentials in treatment for migrants. There are
no measurement units for the potential threat of deportation that overhangs
migrant workers, even if explicitly voiced by managers, although that
threat can be highly coercive and can mask migrant-specific abuses.
Migrant laborers should be a key target for separate units of
measurement, and their treatment could be used as a strong indicator
for involuntariness problems generally. Finally, the subjective dimension
of involuntariness gets relatively little attention, even though the
worker's perception about the voluntariness of her labor is arguably
as important as the presence or absence of objective constraints. (See
discussion of voluntary overtime in Working Hours, and discussion of worker perception in Abuse
and Harassment.)Even
debt bondage includes an important subjective element; i.e., whether
the size of the debt is large enough to make a worker feel involuntarily
bound. This element could be measured, for example by polling workers
about what level of debt would make them feel that way. Best current practices
(selected) · Measuring factory policies and bookkeeping practices that can minimize debt bondage risks (see Strengths above) · Checking whether resignations are accepted with unquestioned return of salary deposits and workers' legal papers [39] · Emphasizing transparency in any transaction with an employment broker [40] and checking avoidance of any employment obligations involving third parties [41] · Establishing baseline statistics on the number of migrant workers and where they come from, so that significant changes in the proportion of migrant workers will be detected and investigated further [42] · Discovering whether migrant employees can count on the employer to return them to their home region or country [43] - a key indicator of involuntariness if the answer is "no" and they would be stranded if they quit
·
Scrutinizing the contractual obligations and boundaries on security
guards
[44]
and making sure those contractual provisions are transparent
[45]
- not because contractual provisions accurately describe
reality, but because they can have a partial deterrent effect, particularly
if they are known to workers and monitors. Potential
improvements suggested by analysis 1. Focus more on the presence or absence of deterrents to involuntary labor: what are the penalties for the employer if prison labor is discovered? For personnel managers? For security guards if they block egress, bully workers into forced overtime, or restrict access to dormitories by workers or their guests more stringently than provided in written rules? For paymasters if deposits or debt repayments are improperly withheld from wages?How clearly are the boundaries of acceptable behavior spelled out, so that abuses are easy to identify? 2. Build a foundation of data on migrant workers (their relative percentage of the workforce over time, as the workforce expands and contracts; their relative pay; their relative presence in employer-sponsored housing; their relative levels of debt to the employer), separately for international migrants and domestic migrants, and use it to spot potential problems. Look for differential treatment of migrant workers in other areas of workers' rights, as an indicator of the potential for conditions of involuntary labor. 3. Survey workers more carefully for their views on what would constitute an economic barrier to voluntary resignation (e.g., what level of debt to employer), and on whether such barriers currently exist or have existed in the factory. 4. Cross-check more systematically with local outsiders for hints of involuntary labor practices (likely to be more successful in plants with local workers rather than plants with all or mostly migrant workers). 5. Assemble data from multiple factories on what constitutes debt levels and debt repayment terms that amount to debt bondage, and use them to design generic measurement units (e.g., "does any worker owe the employer more than the equivalent of XX weeks of that worker's wages?").
6.
Use indirect indicators
of the potential for prison labor, such as the distance of the factory
from the nearest prison; whether security personnel are assigned to
specific groups of workers; separate meals/isolated areas of the factory
for specific groups of workers; special procedures for specific groups
of workers on use of time clock, transportation, etc. Endnotes
[1]
International Labor Organization, C29 Forced Labor Convention, (1930), and C105
Abolition of Forced Labor Convention (1957) available at
http://www.ilo.org/ilolex/english/convdisp1.htm (accessed
8/19/03).
[2]
Forced Labor Convention, Article 23, available at
http://www.unhchr.ch/udhr/lang/eng.htm (accessed
[3]
See, e.g., Fair Labor Association, "Workplace Code of Conduct," available at
http://www.fairlabor.org/all/code/index.html (accessed
[4]
See, e.g., ICFTU Anti-Slavery International,
"Forced Labour in the 21st Century" (International Confederation of
Free Trade Unions, 2001), p. 12 ff., available at
http://www.icftu.org/displaydocument.asp?Language=EN&Index=991214393
(accessed
[5]
The recently settled class actions against major garment manufacturers operating in
Saipan, brought in U.S. federal court, is an example that drew wide attention
and led to sweeping reforms under a court-approved mandatory code of conduct.
See Strasburg, "
[6]
"Any deductions from wages to pay recruitment fees?"[record
2658]
[7]
"Recruitment fees paid by factory?"[record
1564]
[8]
"If contractor hires worker who paid recruitment fee, fee reimbursed?"[record
1395]
[9]
"Company required itemized statements from brokers used?"[record
544]
"Company takes itemized statements of fees from brokers?"[record
1394]
[10]
"Do company contracts with contractors disclose the identities of all employment
brokers used by contractor?"[record
313]
[11]
"Employment agreements made only with employee and not 3rd party?"[record
1540]
"Wages and benefits paid only to employee and not 3rd party?"[record
1541]
[12]
"Has company informed employment brokers about
code provisions and intent to comply?"[record
1393]
[13]
"Are workers required to lodge a deposit upon hire?"[record
299]
"Do workers confirm that they were not asked to pay any
deposits?"[record
300]
"Do workers have to pay a deposit when hired?"[record
1111]
[14] "first month's salary of the worker withheld as a deposit to be paid upon termination of the contract?"[record 901]
[15]
"When workers are placed on unpaid leave by the company in a slow period, can they quit
their jobs without losing their deposits?"[record
1124]
[16]
"Does management accept resignations from workers?"[record
1142]
[17]
"Are there workers-loan or credit programs managed directly or indirectly by the
company?"[record
307]
"Are workers-loan or credit programs managed by the company in
a fair and transparent manner?"[record
308]
"Do workers have large or long-running debts with the
company?"[record
306]
"Company provides loans?"[record
1453]
[18]
"Can workers freely enter and leave the premises?"[record
1179]
"Workers may leave factory at any time?"[record
1568]
"Workers allowed to leave factory at any time?"[record
2406]
[19]
"Are workers locked in until quota is met?"[record
2021]
[20]
"Workers say they have freely accepted their jobs?"[record
1317]
"Workers can terminate employment freely?"[record
2780]
[21]
"Do members of the local community say workers have freely accepted their jobs and are
free to leave them?"[record
1159]
[22]
"Do guards seem to control the movements of workers?"[record
1180]
[23]
"Is security personnel present at the work site?"[record
327]
[24]
"Are security guards' contracts available for inspection?"[record
328]
"Do security guards' actual services match their contractual
responsibilities?"[record
330]
"Security guard contracts and/or job descriptions limit their tasks to normal security matters?"[record 1102]
[25]
"Do workers retain control over their identity cards and other documents?"[record
309]
"Do workers confirm that they were not asked to deposit
identity papers or any other documents?"[record
310]
"Workers permitted to keep their passports?"[record
1389]
"Employer retain personal documents as employment condition?"[record
2660]
[26]
"Copies not originals of id documents kept?"[record
1567]
[27]
"If ID papers held by management, are workers able to access them?"[record
745]
[28]
"Do workers feel inhibited by security guards from leaving the company`s dormitories?"[record
322]
"Is security personnel present at the workers' living
quarters?"[record
325]
[29]
"Visitors permitted in living quarters from
[30]
"Are there records of family visits to workers living in company provided housing or
dormitory facilities?"[record
311]
[31]
"Reasonable pay phone access in contractor housing?"[record
554]
[32]
"If curfew exists, does it apply to both local and migrant workers equally?"[record
2661]
"Migrant housing/dormitories comparable to local employees' housing?"[record 2662]
[33]
"Is there evidence that the company uses prison labor?"[record
301]
"Prison labor involved in any materials or services used to
manufacture products?"[record
2702]
"No forced labor?"[record
2779]
[34]
"Do local NGOs confirm that the company does not use prison labor?"[record
302]
[35]
"Does the union confirm that the company does not use prison labor?"[record
303]
[38] "Company checks suppliers for use of prison labor?"[record 1542]
[39]
"Does management accept resignations from workers?"[record
1142]
[40]
"Do company contracts with contractors disclose the identities of all employment
brokers used by contractor?"[record
313]
"Company required itemized statements from brokers used?"[record
544]
"Company takes itemized statements of fees from brokers?"[record
1394]
[41]
"Employment agreements made only with employee and not 3rd party?"[record
1540]
[42]
"What proportion of workers are migrants?"[record
942]
[43]
"Are workers who were recruited far from the workplace returned home at the factory's
expense at the end of the contract or during leave period?"[record
772]
[44]
"Do security guards' actual services match their contractual responsibilities?"[record
330]
"Security guard contracts and/or job descriptions limit their
tasks to normal security matters?"[record
1102]
[45] "Are security guards' contracts available for inspection?"[record 328] |
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