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Introduction About the database Background Definitions Need for reliable measurements Difficulties of measurement What analysis can show Overview of findings HIGHLIGHTS Methodology Elements of Reliability Accuracy Replicability Verifiability Value as indicator FINDINGS: Wages Working Hours Child Labor Involuntary Labor Freedom of Association and Collective Bargaining Abuse and Harassment Non-Discrimination Health and Safety Cross-cutting Measurements Monitoring Education about rights Grievance procedures Other About this report
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Yardsticks
for Workers Rights: Introduction The International Labor Organization
does not address worker health and safety in either its fundamental
[1]
or its priority
[2]
conventions for international labor standards, although
it has drafted one convention on workplace health and safety generally
[3]
and has nearly 60 specific standards, "the highest number
in any single field."
[4]
However, nearly every model code of conduct
and individual company code includes strong principles of health and
safety protection, for example a requirement that employers"provide a safe and healthy
working environment to prevent accidents and injury to health arising
out of, linked with, or occurring in the course of work or as a result
of the operation of employer facilities."
[5]
Such provisions reflect long-standing law in the The area of health and safety has
by far the best-developed units of measurement of any area of code standards,even though the subject includes many elements
of different kinds and involves a good deal of technical complexity.Issues can be as simple as locked fire exits
and as complex as chronic exposures
to multiple chemicals with unknown long-term health effects. The stakes
can also be extremely high: in one catastrophic case, a garment factory
in Because it is so relatively well
developed, current measurement practice in this area offers a number
of useful models for measurement units in other areas, especially in
terms of educating workers about their rights, worker input into the
measurement process, and systematic tracking of performance over time. The advanced development of measurement
units in the health and safety area might be explained by the fact that
many health and safety issues involve physical dimensions (e.g., temperature
and noise levels) and physical objects (e.g., unlocked exits, sewing
machine needle guards). Results of violations also tend to manifest
themselves in physical terms: death, injury and illness. In other words,
health and safety issues can be thought of as inherently more measurable
than, say, issues of sexual harassment. However, the relatively greater
success of developing measurement units for health and safety compliance
seems to have as much to do with experience as with inherent measurability.
Health and safety regulation has a long history in the Occupational
Safety and Health Administration of the U.S. Department of Labor (OSHA),
for example, and in the course of it many potentially ambiguous criteria
(e.g., fire safety) have been defined in terms of standard units of
measurement for government inspectors to use (e.g., location of fire
extinguishers within fixed distance from every employee
[8]
). This subject area is simply farther along the measurement
learning curve than most others. The sheer number of measurement
units in current use (one-third of the total number of all measurement
units in all areas combined) suggests how well developed the measurement
process is in this area. It also reflects the many dimensions of health
and safety issues.This area shows by far the largest number of
measurement units with actual results reported to the public, both from
all sources and specifically from companies about their own supply chains.
Public familiarity with health and safety measurements seems to breed
company comfort in reporting such measurement results to the public,
even when the results show less than perfect performance. Because current measurement practice
is so extensive and so relatively successful, no brief discussion can
cover all of its strengths. A quick look at the range and depth of measurement
units within any of the identified subtopics
[9]
will provide many examples. This portion of the analysis concentrates
on measurement issues that are common to a number of areas of workers'
rights but that are most advanced in health and safety, with model practices
that other areas could readily imitate. Worker
education.How well workers understand what their rights
are, and how to protect them, is critical in every area of workers'
rights. Units of measurement cover both effort - i.e., the amount of
education, training, and assistance workers and managers receive - and
results - i.e., what they actually learn. Useful measurement units for education
effort include observations about the frequency,
[10]
timing,
[11]
and length
[12]
of training sessions, as well as the number
[13]
and percentage
[14]
of relevant workers trained. Measurement units also address
the specific subject matter covered by training.
[15]
Results of education are harder
to measure than the pieces of the educational process, but current practice
tries to gauge how successful training in health and safety has been
by checking on whether both workers
[16]
and managers
[17]
can display their knowledge. It also tries to correlate
training with tangible outcomes, in the form of reduced accident rates.
[18]
Worker input.In the health and safety area, workers are polled
not only to identify problems, but also to get their subjective impressions
[19]
and record their satisfaction levels.
[20]
Most important, and unique to the area of health and safety,
is checking on how regularly factory management is soliciting workers'
views.
[21]
This is potentially a strong indicator of the extent to
which workers' experience and needs are being incorporated into health
and safety procedures and policies at the individual factory level. Statistical
analysis. More than in any other subject area, key statistics (such
as death
[22]
and lost-time accident rates
[23]
) are tracked over time,
[24]
with changes explicitly measured in both absolute
[25]
and percentage
[26]
terms, over periods as long as 10 years.
[27]
Rates are compared to industry norms,
[28]
and accidents are statistically analyzed for severity
[29]
and potential relationship to specific causal factors
[30]
as well as frequency. Corrective
practices. Whether or not accident causation is analyzed at the
factory level
[31]
is itself a significant indicator.So is the presence or absence of specific follow-up
actions taken in response to accidents.
[32]
"Snapshot"
distortion. Although current measurement practice covers quantifiable
physical conditions in the area of health and safety, it does not differentiate
well between conditions that are relatively permanent and those that
can easily be altered when a monitor visits. Reliability of measurement
results is obviously greater for items of physical infrastructure like
handrails
[33]
or marked exits
[34]
than for conditions like whether exit doors are unlocked
[35]
or what the air temperature in the factory is,
[36]
even though the conditions themselves are equally tangible
and measurable. For example, of more than a dozen different units of
measurement about the location and number of fire extinguishers,
[37]
none addresses the possibility that fire extinguishers appear
only at inspection time.
[38]
This "snapshot" weakness is not
limited to the health and safety area. But the larger number of concrete
physical measurements in health and safety can create a false sense
of accuracy, unless physical dimensions that are more or less permanent
are treated separately from those that can easily change when monitors
leave. Dependence on
high-quality data. The
statistical analysis described in Strengths
depends on there being relatively accurate and complete data on deaths,
injuries and illnesses in the particular workplace. But the paper trail
may be as unreliable in this area as it is in others (for example, Wages
or Working Hours).This is not a weakness for health and safety measurement overall,
since there are many non-statistical measurement units in current practice
as well, but it can undermine the statistical measurement results and
analysis that are health and safety's greatest comparative strength. Little
convergence on objective units of measurement.Although current practice in health and safety includes a number
of clearly quantified units of measurement for physical conditions,
such as factory temperature (e.g., between 50 and 96 degrees F.), vague
and question-begging
[39]
measurement units for the same conditions are also commonplace
(e.g., air temperature in the workplace "adequately controlled"
[40]
or "comfortable"
[41]
). Best current practices
(selected) Because current practice is so extensive
and so relatively successful, a short list of selected best practices
would be misleading. See Strengths above. In general, best current practices
in health and safety are those that take advantage of well-developed
statistical units of measurement for health and safety outcomes (e.g.,
lost-time incident rates;
[42]
number of accidents requiring sick leave per total number
of work hours
[43]
) and apply consistent forms of analysis to the results.
Tracking changes in accident rates over time in the same workplace is
the most basic example. Having standardized statistics makes it possible
to track changes in the severity
[44]
as well as the incidence of accidents. Measuring current performance in
a defined workplace (such as a factory) against the same workplace's
previous performance is a valuable benchmarking exercise, as is measuring
it against external standards. Current best practice includes comparison
to industry-wide statistics.
[45]
It also includes comparison of a company's health and safety
performance in its entire worldwide operations to performance in the
company's Statistical analysis depends on
the availability, accuracy, and completeness of accident reports from
the workplace in question. Best practices therefore include careful
scrutiny of whether such reports are available
[47]
and can be cross-checked for accuracy.
[48]
Possible
improvements suggested by analysis
Endnotes
[1]
International Labor Organization, "Fundamental ILO Conventions," available athttp://www.ilo.org/public/english/standards/norm/whatare/fundam/index.htm
(accessed
[2]
International Labor Organization, "Priority International Labour Standards," available at
http://www.ilo.org/public/english/standards/norm/whatare/priority/index.htm
(accessed
[3]
International Labor Organization, C155 Occupational Safety and ealth Convention, art. 2,
(1981), available at
http://www.ilo.org/ilolex/english/convdisp1.htm (accessed
[4]
International Labor Organization, "International Labour Standards on Safety and Health,"
available at
http://www.ilo.org/public/english/standards/norm/whatare/stndards/osh.htm
(accessed
[5]
See Fair Labor Association, "Workplace Code of Conduct."
Available at http://www.fairlabor.org/all/code/index.html
(accessed
[6]
National Labor Committee, Factory Fire in
[7]
See
http://www.cleanclothes.org/news/00-12-00.htm (accessed
[8] "Is there a fire extinguisher within 75 feet of every worker?"[record 718]
[9]
On Query Page, under main topic "Health and
Safety," search for any of the subtopics "Building Safety," "Work Safety,"
"Job-related Injuries and Illnesses" or "Personal Necessities."The
Word Search feature on Query Page can
also be used to identify measurements on particular subjects; e.g., "personal
protective equipment"; "exit"; "accident reports"; "first aid."
[10]
"Do records show that H&S training is (at least) annually repeated?"[record
481]
[11]
"Is H&S training provided during working hours?"[record
484] "Do records show that H&S training is repeated for new and
reassigned personnel?"[record
482]
[12]
"How many hours of training did the average employee who attended training get?"[record
1338]
[13]
"How many employees attended the safety and environmental trainings?"[record
888]
[14]
"What percentage of company's drivers have had behind the wheel training?"[record
1752]
[15]
"Have the employees been trained on the subject of personal protective equipment?"[record
144] "Workers trained to use extinguishers"[record
1968] "Training on emergency procedures"[record
2114] "Fire drills?"[record 2148]
[16]
"Can workers respond to basic questions about the H&S program?"[record
485]
[17]
"Can management personnel, at all levels, explain their responsibilities according to SA
8000?"[record
486]
[18]
"After deploying vehicle safety program, how much did accidents per million miles (APMM)
drop at one site?"[record
1753]
[19]
"Do you feel the way chemicals are transported around the factory poses any risks to your
health and safety?"[record
975]
[20]
"How satisfied are you that your workplace is safe?"[record
937]
[21]
"How often does management ask for your views on the policies and procedures regarding
health and safety?"[record
969]
[23]
"What was the accident frequency rate for each year?"[record
1806]
[24]
"What is change from last year in the lost time accident rate?"[record
1028]
[25]
"How did consolidated accident rate of 2000 compare to that of 1999?"[record
1072]
[26]
"Percentage change in Lost Time Severity Rate (number of days lost due to injury per
200,000 hours worked) from one year to next?"[record
1886]
[27]
"By what factor did the lost-time accident rate decrease over the last ten years?"[record
1047]
[28]
"Do levels of fatigue-related accidents appear to be excessive for the type of
industry/activity?"[record
429]
[29]
"What was the change in severity of injuries, as measured by average number of workdays
lost?"[record
1075] [30] "Do recorded accidents appear to be fatigue-related?"[record 428]
[31]
"Does the company document and analyze injuries, illnesses and hazards?"[record
475]
[32]
"After accident, did the management take specific action to prevent recurrence?"[record
476]
[33]
"Are stairs and exits equipped with handrails, where needed?"[record
131]
[34]
"Are emergency exits clearly marked?"[record
431]
[35]
"Exits unlocked during work hours?"[record
2466]
[36]
"Temperatures never exceed 95F"[record
2430]
[37]
See, e.g., [record 123], [record
435], [record 718],
[record 862], [record
1285], [record 2469]. [38] See Elements of Reliability, “Replicability” subsection.
[39]
The problem of measurements cast in evasive terms is
discussed in Overview of Findings, finding # 5.
[40]
"Is the temperature in the workplace adequately controlled?"[record
454] "Work area has adequate temperature and ventilation?"[record
2457]
[41]
"Is the factory well ventilated and at a comfortable temperature?"[record
1145] "Work and living space 'reasonably' well-ventilated and lit,
with 'comfortable' temperature?"[record
1409]
[42]
"Lost Time Incident Rate for the year?"[record
796] [43] "How many accidents entailing sick leave per million hours worked this year?" [record 794]
[44]
"What was the change in severity of injuries, as measured by average number of workdays
lost?"[record
1075]
[45]
"How does number of accidents per 1000 workers for company compare with industrial
average?"[record
1793] [46] "How does company's worldwide Lost Work Day injury rate compare to US manufacturing counterparts?"[record 1729]
[47]
"Are accident reports available (held by company, union or other)?"[record
472] "Accident reports posted"[record
1978]
[48]
"Do accident reports confirm the findings in H&S reports drawn up by other sources?"[record
473]
[49]
"Do recorded accidents appear to be fatigue-related?"[record
428]
[50]
"Does the company document and analyze injuries, illnesses and hazards?"[record
475] "Does the company annually evaluate its H&S program?"[record
451] "Is there a system in place to detect, avoid or respond to
potential threats to H&S of all personnel?"[record
445]
[51]
"Are eye/face protection provided and used if necessary?"[record
136]
[52]
"Is hand protection provided and used if necessary?"[record
139]
[53]
"Is foot protection provided and used if necessary?"[record
137]
[54]
"Have the employees been trained on the subject of personal protective equipment?"[record
144]
[55]
"How does number of accidents per 1000 workers for company compare with industrial
average?"[record
1793] [56] "How many hours of sleep per night?"[record 2156]
[57]
"Are workers provided with necessary protective gear (at no cost)?"[record
447]
[58]
"Does company pay for hospital care for employees injured on the job?" [record
1144]
[59]
"Are certain hazards dealt with solely by giving workers bonuses?" [record
2059] [60] "How satisfied are you that your workplace is safe?" [record 937] |
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